Fabric for agencies

Agencies run parallel lives. Five clients, five brands, five sets of guidelines, five feedback loops, five deadlines, all happening at once. The challenge isn't doing the work for any single client. It's keeping five contexts separate and five sets of files findable while switching between them a dozen times a day. Assets end up in the wrong client's folder. Feedback from one campaign gets mixed into another. Someone sends a deliverable with last month's logo because they grabbed the file from the wrong drive. The cost of multi-client chaos isn't one spectacular failure. It's a steady drain of time lost to finding things, fixing version mistakes, and chasing feedback through email threads.

Fabric gives agencies a dedicated space per client where briefs, assets, references, feedback, and deliverables live together, with tracked sharing that shows you exactly who has reviewed what.

A space per client, searchable across all of them

Every client gets their own Fabric space. The brief, brand guidelines, asset library, moodboards, deliverables, feedback, and meeting notes for that client all live in one place. When you're working on Client A, everything you need is in Client A's space. When you switch to Client B, the context switches with you.

But search works across all clients when you need it to. Looking for a campaign you ran two years ago that used a similar approach? AI search finds it across every client space by meaning, not by remembering which folder it was in. The AI assistant can draw on a specific client's material or pull insights from across your whole library.

This also means your agency's collective experience grows over time. Work delivered for one client is findable when another client has a similar need. Past campaigns, reference libraries, and creative approaches become a searchable institutional resource.

Client feedback without the email archaeology

The review cycle is where agencies lose the most time. Not the creative work, not the strategy, but the back-and-forth of collecting, interpreting, and reconciling client feedback from emails, calls, Slack messages, and marked-up PDFs that arrive by attachment.

Annotations let clients pin comments to the exact spot on a deliverable. No more "the thing in the top left, not that one, the other one." Feedback is specific, contextual, and attached to the file. Combined with tasks and reminders, you track what's approved, what needs another round, and what's outstanding, all inside the client space.

For structured review processes, the review and approval workflow keeps the whole cycle visible from first draft through sign-off.

Tracked sharing you can actually use

Agencies send work to clients constantly. Decks, concepts, moodboards, final assets, reports. Every send is a question: did they see it? Did they look at the right version? Did they share it internally?

Publish any file or collection as a shareable link with password protection and link analytics. Create named tracking links per client contact, so you know that the CMO viewed the deck on Tuesday but the brand manager hasn't opened it yet. Update the file in Fabric and the link serves the current version automatically. No re-sending, no "v2_FINAL_USE_THIS" filenames.

For new business pitches, the sales collateral workflow lets you share case studies and capabilities decks with the same tracking.

Creative tools built into the workspace

Agencies produce creative work, and the workspace should support that. The canvas is an infinite spatial surface for moodboards, campaign planning, and brainstorms, with live embeds from services like Figma, YouTube, and Google Maps, and real-time collaboration with multiplayer cursors.

AI search finds assets by colour, visual similarity, and meaning, so finding "that texture from the hotel campaign" doesn't depend on remembering the filename. Similar search surfaces related assets across your entire library. Kanban boards turn any folder into a visual pipeline for tracking campaign stages.

Use cases for agencies

The workflows agencies run in Fabric: managing client work and deliverables with per-client spaces and tracked sharing, building moodboards and inspiration with visual and colour search, running design projects from references through delivery, content planning from research to draft, review and approval with annotations and task tracking, managing digital assets across campaigns, capturing meeting notes with transcription, maintaining project documentation that new team members can search, and sharing sales collateral and press kits with tracked links.

An agency's day in Fabric

Morning. An account manager checks link analytics and sees that a client viewed the latest campaign deck three times yesterday but hasn't responded. She creates a task to follow up before lunch.

Mid-morning. A designer searches the agency's library for references matching a new client's brand colours. She finds moodboard material from two past campaigns via colour search, drags the best references onto a canvas, and shares it with the client.

Lunch. A strategist preparing for an afternoon pitch asks the AI assistant to pull together everything the agency has done in the client's sector. It surfaces case studies, past decks, and research from across three client spaces.

Afternoon. A client reviews a deliverable and leaves annotations pinned to specific elements. The designer sees the feedback in context and makes revisions without translating email descriptions into locations on the file.

End of day. A project manager reviews the kanban board for the week's campaigns, checks what's approved and what's still in review, and flags overdue items.

Get started

Give each client their own searchable space and stop losing time to multi-client chaos. Try Fabric free.

See pricing for teams. For creative workflow specifically, see Fabric for creative teams. For knowledge-intensive client work, see Fabric for consultancies. For individual freelancers managing clients, see Fabric for freelancers.

FAQs

Can we create a separate space for each client?

Yes. Each client gets their own space with briefs, assets, deliverables, feedback, and history, all isolated from other clients and searchable within the space or across your whole agency library.

Can we search across all clients at once?

Yes. Search within a specific client space for focused results, or search across your entire library to find past work, references, or patterns from any engagement.

Can clients leave feedback directly on deliverables?

Yes. Annotations let clients pin comments to the exact spot on any image, PDF, document, or design file. Feedback is specific and attached to the work, not scattered across email and chat.

Can we track who has viewed a shared deliverable?

Yes. Link analytics show you who accessed a shared file, when, how often, and how long they spent. Create individually named tracking links per client contact for granular visibility.

Can we password-protect client deliverables?

Yes. Publish with password protection to control access. Only people with the password can view the material.

Can we build moodboards and search by colour?

Yes. The canvas is an infinite moodboarding surface, and AI search finds assets by colour, visual similarity, and meaning. Find every on-palette asset in your library by searching a colour.

Can we track campaign progress visually?

Yes. Kanban boards turn any folder into a visual pipeline with custom columns. Track campaigns from brief through delivery.

Can the AI help us prepare for client pitches?

Yes. The AI assistant can pull together past work, case studies, and research from across your library. Ask it to surface everything you've done in a specific sector or for a specific type of brief.

Can we collaborate in real time?

Yes. Real-time collaboration supports live cursors, follow mode, threaded comments, and @mentions across notes, canvas, kanban, and annotations. Up to 25 simultaneous collaborators.

Can we use Fabric alongside our existing tools?

Yes. Fabric connects to Google Drive, Dropbox, Notion, and Gmail. Bring in existing client files and use Fabric alongside your PM and design tools.

How is this different from using a shared Google Drive per client?

A shared drive stores files by name and folder. Fabric adds AI search by meaning, visual and colour search, annotations on files, tracked sharing with per-recipient analytics, kanban boards, an infinite canvas, and an AI assistant that works from your agency's material. The difference is a client workspace rather than a client folder.

Is client data kept separate and secure?

Yes. Spaces are isolated. One client's material is never visible to another client or to anyone you haven't explicitly shared the space with. Fabric uses AES-256 encryption and is CASA Tier 2 compliant.

Can new team members get up to speed on a client quickly?

Yes. A new team member searches the client space and asks the AI for context. The full engagement history, past deliverables, brand guidelines, and feedback are all searchable without someone walking them through it.